Privacy Policy
Effective Date: 07/30/2025
1. Introduction
Welcome to the Privacy Policy for Slice 4o – Empire Pizza AI ("Service") powered by Plutus AI ("we," "our," or "us"). This policy explains how we collect, use, disclose, and safeguard your information when you use our AI customer support agent at https://empire.plutusai.io/costumer-support.
2. Information We Collect
2.1 Personal Information You Provide
- User Inputs: Any data you enter in the chat, including name, email address, order ID, and feedback.
- Contact Details: If provided voluntarily for follow-up.
2.2 Automatically Collected Data
- Usage Data: Chat transcripts, interaction timestamps, and feature usage.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service.
- Respond to your inquiries and support requests.
- Improve and personalize your experience.
- Monitor and analyze usage trends and performance.
4. Legal Basis for Processing
- Consent: You consent by using the Service.
- Legitimate Interests: To improve and secure our offerings.
5. Data Retention
We retain:
- Chat logs and usage data for up to 12 months.
6. Disclosure of Your Information
We do not sell or rent your personal data. We may share information with:
- Legal Authorities: To comply with legal obligations or protect rights.
8. Security Measures
We implement industry-standard security to protect your data.
9. Your Rights
You may have rights under applicable laws, including to:
Withdraw consent by not using the service in context.
11. Children’s Privacy
We do not knowingly collect information from children under 13. If discovered, such data will be deleted.
12. Changes to This Policy
We may update this policy. We will post changes with a new effective date at the top.
13. Contact Information
If you have questions or concerns, please contact us: